How Syncro Works
Click trigger options on the left to watch Syncro validate user input and dispatch auto-replies instantly.
Comment Trigger Overview
Perfect for lead magnets. When a viewer comments your keyword, Syncro instantly sends the product link directly to their inbox, bypassing Instagram's algorithm limits.
5 High-Conversion Triggers
Automate conversation starters across every user touchpoint. No cold drop-offs.
Post & Reel Comments
Instantly trigger direct messages when users comment targeted keywords on your feed content or reels.
Direct DM Keywords
Build automated routing so that specific DM keywords instantly unlock private links, courses, or guides.
Story Replies
Auto-reply to story engagements to hook warm leads while they are actively viewing your daily content.
Story Mentions / Tags
Automatically DM users who tag your handle in their stories. Great for incentivizing user generated content (UGC) with discount code delivery.
Default Catch-All responder
Fires a fallback automated greeting if a user sends a DM that doesn't match predefined rules, keeping the chat active.
Enterprise Reliability
Meta API dropouts can interrupt workflows. Syncro includes a redundant event queue that auto-retry failed messages, tracks delivery records, and flags unresolved errors for manual support.
- Automatic retry logic for API timeouts
- Detailed logs of engagement actions
- Clear interface for reviewing flagged messages
- Support for multiple connected accounts
Zero-friction Lead Capture
Ask for emails or phone numbers inside the DM chat naturally. Syncro extracts the text and maps contacts directly onto your lead CRM for one-click CSV export.
Scale Your Store Automatically
Stop losing potential customers to multiple redirects. Set up your automated DM responders and watch your conversion rates double.