Reply to every comment and DM on Instagram, automatically

Syncro watches your posts, Reels, stories and inbox through Instagram’s official API. When someone comments or messages a keyword you choose, Syncro sends them a DM with your link, product or freebie — and can ask for their email first so you keep the lead.

How it works

Set up instagram automation in three steps

  1. Step 1

    Pick a trigger

    A keyword on a post or Reel, a story reply, a story mention, a DM keyword, or a catch-all reply.

  2. Step 2

    Write the reply

    Add the DM text, a link button, and optional public comment replies so the post looks active.

  3. Step 3

    Go live

    Syncro sends the DM within seconds and logs the lead in your dashboard.

What you get

Details that matter

Five trigger types

Post and Reel comments, direct-message keywords, story replies, story mentions and a default responder for everything else.

Email capture in the DM

Ask for an email before sending the link. Captured emails land in Leads, ready to export as CSV.

Public comment replies

Reply to the commenter publicly with rotating variations so it never looks robotic.

Delivery you can trust

You’re notified when a DM can’t be delivered, and on Pro failed messages are retried automatically.

FAQ

Instagram automation: common questions

Is Instagram DM automation allowed?

Yes. Syncro uses Instagram’s official Messaging API through your Instagram Professional (Business or Creator) account linked to a Facebook Page, so automated replies follow Meta’s rules.

What account do I need?

An Instagram Business or Creator account connected to a Facebook Page. Personal accounts can’t use the Messaging API.

Which automations are on the Free plan?

Free includes one comment-to-DM automation on a post or Reel. Pro unlocks unlimited automations of every type.

Your audience is already asking. Start answering.

Set up your store and your first automation in about ten minutes. Free plan, no card needed.